Ruby helps small businesses save time, build loyalty, and create meaningful connections with callers and website visitors through 24/7/365 virtual receptionist and live chat solutions.
24/7 Virtual Receptionist, Live Chat Solutions
Enabling small businesses to efficiently manage customer interactions with round-the-clock support and personalized service.
Subscription-based with various plans
Ruby is headquartered in Portland, Oregon, with services offered across the United States. They can be reached at 1-866-611-7829 or hello@ruby.com.
Ruby helps small businesses save time, build loyalty, and create meaningful connections with callers and website visitors through 24/7/365 virtual receptionist and live chat solutions.
Product Overview
Ruby offers small businesses a comprehensive solution for managing customer interactions through its 24/7 virtual receptionist and live chat services. Designed to save time and enhance customer connections, Ruby ensures no call goes unanswered and inquiries are promptly addressed. The platform is particularly beneficial for businesses that value personalized interactions but may not have the resources for full-time staff. Ruby’s services help businesses maintain a professional image, increase efficiency, and foster customer loyalty by providing reliable and friendly support around the clock. A potential weakness is the dependency on external service, which may not be ideal for businesses preferring in-house solutions.