Affordable CRM with omnichannel communication, automation, and deep customization.
Omnichannel contact mgmt, Zia AI, workflows, Blueprints, custom reports, Zoho integrations, APIs
Highly customizable, value for money, part of Zoho One suite
Subscription: Standard ~$15/user/mo; higher tiers $25–$40/user/mo
Zoho Corp, founded 1996, India/US HQ, >10k employees
Cost-effective, flexible CRM for businesses needing customization without high enterprise pricing
Product Overview
Zoho CRM offers a flexible solution for SMEs to large businesses, integrating sales, marketing, and support. It provides omnichannel engagement (email, phone, social, chat), AI insights (Zia), workflow automation (Blueprints), and extensive reporting. It integrates tightly with the Zoho suite (Books, Desk, Campaigns) and third-party apps. It’s known for value and customizability, though setup may require more effort compared to simpler CRMs.
Reviews
Great produtc!