Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver stellar customer service, right from Gmail. Hiver is used by 10,000+ teams across 2,000+ customers to streamline their customer service, HR, IT & Financial Operations.
Helpdesk integration with Gmail, Customer service management, Collaboration through shared inboxes, Email tagging and tracking, Automated workflows
Hiver revolutionizes customer service by integrating directly into Gmail, offering seamless email management and collaboration tools to enhance efficiency and response times.
Subscription-based pricing with different plans
Hiver is headquartered in Bangalore, India. It specializes in providing helpdesk solutions integrated within Gmail. Contact via email: support@hiverhq.com or phone: +91-80-68173133.
Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver stellar customer service, right from Gmail. Hiver is used by 10,000+ teams across 2,000+ customers to streamline their customer service, HR, IT & Financial Operations.
Product Overview
Hiver provides an innovative helpdesk solution that seamlessly integrates with Gmail, allowing customer service teams to manage inquiries and collaborate without leaving their inbox. With features like shared inboxes, email tagging, tracking, and automated workflows, Hiver enhances team transparency and efficiency. Used by over 10,000 teams globally, it is particularly beneficial for medium to large enterprises looking to improve their customer service capabilities. While Hiver excels in transforming Gmail into a powerful service tool, it may be less suitable for organizations not using Google Workspace. Overall, Hiver is a trusted solution for businesses seeking to streamline their operations directly from the Gmail interface.