Cloud-based CRM designed for large-scale sales, automation, AI, and customization.
Contact & account mgmt, opportunity tracking, workflow automation, Einstein AI, dashboards, CPQ, AppExchange, mobile app
Scalable, customizable, AI-powered, extensive integration ecosystem
Subscription per user/month: Starter ~$25, Professional/Enterprise/Unlimited up to $300+
Salesforce, Inc., founded 1999, San Francisco, >76k employees, NYSE: CRM
Enterprise-grade CRM with unmatched flexibility, ideal for complex sales cycles but requires investment in setup/admin
Product Overview
Salesforce Sales Cloud is a leading CRM platform built for enterprises and high-growth organizations. It offers a 360° customer view with features for lead management, opportunity tracking, AI-driven insights (Einstein AI), and robust analytics. Salesforce supports deep customization, workflow automation, CPQ, and integration with thousands of third-party apps via AppExchange. The platform is highly scalable and used globally across industries. While powerful, Salesforce often requires dedicated admins and can be costly at scale.