Textline is the most secure business text messaging platform for modern customer support, sales, and logistics teams. Textline is HIPAA and SOC2 compliant. Built for teams, popular features include automations, announcements, MMS, templates, and surveys.
Business text messaging, Automations, Announcements, MMS, Templates, Surveys
Textline provides secure business text messaging optimized for efficiency and compliance, tailored to customer support, sales, and logistics teams.
Subscription-based
Vendor: Textline. Headquartered in San Francisco, USA. No additional office locations were mentioned. Main contact: +1 (415) 849-4349, hello@textline.com.
Textline is the most secure business text messaging platform for modern customer support, sales, and logistics teams. Textline is HIPAA and SOC2 compliant. Built for teams, popular features include automations, announcements, MMS, templates, and surveys.
Product Overview
Textline is a business text messaging platform designed to securely support modern teams in customer service, sales, and logistics. The platform stands out for its dedication to security and compliance, being HIPAA and SOC2 compliant. It is especially useful for teams due to its features, including automations that help streamline workflows, the ability to make announcements, support for multimedia messaging (MMS), and the use of templates for consistent communication. Moreover, Textline offers survey tools that enable real-time feedback collection, fostering more interactive customer engagement. Positioned primarily for small to large enterprises, the platform operates as a web-based service with a subscription pricing model. Textline’s main strengths lie in its robust security measures, ease of use, and capacity to significantly enhance operational efficiency. However, like any specialized platform, it could require time to integrate with existing systems or for training teams accustomed to traditional communication methods.