Zonka Feedback enables businesses to hear real-time voice of customers to elevate customer experience with insights, actions and CX Automation.
Real-time feedback capture, Customer experience insights, CX Automation, Multi-channel feedback distribution
Empowering businesses to enhance customer experience with actionable insights and automation.
Subscription-based with multiple plans
Zonka Feedback is headquartered in India, offering customer feedback solutions to businesses worldwide. It enables companies to collect and analyze feedback seamlessly across multiple channels, enhancing their customer experience strategies.
Zonka Feedback enables businesses to hear real-time voice of customers to elevate customer experience with insights, actions and CX Automation.
Product Overview
Zonka Feedback provides a comprehensive platform for businesses to collect, analyze, and act upon customer feedback in real-time. It offers features like multi-channel feedback collection, insightful analytics, and CX automation tools that aid organizations in enhancing customer satisfaction and loyalty. The platform is primarily web-based, catering to small, medium, and large enterprises. Known for its intuitive interface and robust analytics capabilities, Zonka Feedback stands out by providing actionable insights that drive business improvements. Despite its strengths in automation and real-time feedback, users may require more advanced customization options for specific needs. Overall, Zonka Feedback is a valuable tool for any business looking to prioritize customer experience.