Juggling multiple carriers, confusing customs documents, and complex fulfillment processes can make shipping feel impossible to scale. Sendcloud simplifies multi-carrier shipping, streamlining labels, tracking, and international logistics, so you can deliver products without needing a logistics degree.
Executive Summary
Product Name & Vendor:
Sendcloud by Sendcloud B.V., founded in 2012 and headquartered in Eindhoven, Netherlands with offices in Munich, Germany. The company emerged from recognizing that European e-commerce businesses needed a unified shipping platform that could seamlessly connect multiple carriers while simplifying the complex logistics processes that often bottleneck growing online retailers. Since its founding, Sendcloud has grown to serve over 23,000+ e-commerce businesses across Europe, processing millions of shipments annually, focusing on providing comprehensive shipping automation solutions specifically designed for European businesses with deep integrations into major carriers and e-commerce platforms.
Quick Overview:
Sendcloud is a cloud-based shipping automation platform built specifically for European e-commerce businesses, connecting over 160+ carriers worldwide through a single interface while providing automated label printing, real-time tracking, branded customer communications, comprehensive returns management, and intelligent shipping rules that save up to 7 minutes per parcel shipped through streamlined logistics operations.
Who Should Read:
European e-commerce business owners seeking multi-carrier shipping solutions, online retailers wanting to automate shipping workflows and reduce operational overhead, direct-to-consumer brands needing professional tracking and returns management, growing businesses requiring scalable shipping infrastructure, international sellers expanding across European markets, and organizations aiming to improve customer satisfaction through enhanced delivery experiences without complex logistics expertise or extensive carrier negotiations.
Product Snapshot
Target Audience:
| Category | Details |
|---|---|
| Industries | E-commerce & D2C retail, fashion & apparel, electronics & tech, home goods & lifestyle, health & wellness, beauty & cosmetics, food & beverage, subscription boxes, automotive accessories, and European online businesses needing multi-carrier shipping with focus on automation, customer experience, and efficiency across European and international markets. |
| Company Sizes | Small e-commerce shops (dozens of orders/week) to large online retailers (thousands/day). Strong fit for European Shopify, WooCommerce, Magento stores, and scaling D2C brands wanting pro shipping without managing multiple carriers, heavy tech expertise, or costly logistics infrastructure. |
| User Roles | E-commerce founders, operations managers, fulfillment coordinators, customer service reps (shipping inquiries), warehouse staff, marketing teams (customer experience), logistics coordinators, and international sales managers: any role overseeing shipping, fulfillment, customer satisfaction, and cost optimization. |
Core Capabilities
Primary Features:
- Comprehensive Multi-Carrier Integration:
Seamless connectivity with over 160+ shipping carriers including DHL, DHL Express, DPD, UPS, GLS, PostNL, Royal Mail, Evri, Correos, Colissimo, Chronopost, and regional European carriers through single platform interface. System provides carrier rate comparison, automatic carrier selection based on rules, and unified shipping label generation enabling businesses to optimize shipping costs and delivery times while maintaining carrier diversity and operational flexibility. - Automated Shipping Workflow Engine:
Sophisticated automation system with customizable shipping rules, bulk label printing, automatic carrier assignment, and intelligent decision-making based on destination, weight, value, and delivery requirements. Platform includes Pack & Go functionality for efficient order processing, automated customs documentation for international shipments, and streamlined fulfillment workflows reducing manual processing time by up to 7 minutes per parcel. - Advanced Parcel Tracking and Customer Communication:
Comprehensive tracking system providing real-time shipment visibility across all carriers with branded tracking pages, automated delivery notifications via email, SMS, and WhatsApp in multiple languages. Platform includes “Where Is My Order” (WISMO) reduction capabilities cutting customer inquiries by up to 55%, proactive delivery updates, and customizable customer communication ensuring professional brand presentation throughout the delivery journey. - Intelligent Returns Management Portal:
Complete returns automation including self-service return portal, flexible return policies, automated return label generation, QR code returns, international return processing, and comprehensive return analytics. System enables customers to initiate returns independently while providing businesses with complete visibility, automated approvals, and streamlined reverse logistics reducing customer service workload and improving customer satisfaction. - Comprehensive European E-commerce Integration:
Native connectivity with 100+ e-commerce platforms including Shopify, WooCommerce, Magento, BigCommerce, PrestaShop, Shopware, and European-specific platforms enabling seamless order synchronization, automated shipping processes, and unified inventory management. Integration provides real-time order import, automated shipping method selection, and synchronized tracking information maintaining operational efficiency across multiple sales channels.
Specialized Features:
- Dynamic Checkout Delivery Options:
Advanced checkout integration offering customers multiple delivery options including next-day delivery, same-day shipping, service point pickup, and nominated day delivery with real-time pricing and delivery time estimates. Platform enhances conversion rates through flexible delivery choices and transparent shipping costs while optimizing carrier selection and customer satisfaction. - Service Point Pickup Network:
Extensive network of pickup locations across Europe enabling customers to collect packages at convenient service points including post offices, retail locations, and automated lockers. System includes interactive pickup point selector in checkout, automatic routing to nearest locations, and comprehensive coverage across European markets improving delivery flexibility and customer convenience. - International Shipping and Customs Automation:
Sophisticated cross-border shipping capabilities with automated customs documentation, duty and tax calculations, restricted goods checking, and compliance management for international shipments. Platform simplifies complex international shipping requirements while ensuring regulatory compliance and reducing customs delays across diverse European and global markets. - Shipping Intelligence and Analytics:
Advanced analytics platform providing shipping performance insights, carrier comparison data, cost optimization recommendations, delivery performance metrics, and customer satisfaction analytics. System offers data-driven decision making capabilities, carrier benchmarking, and strategic shipping optimization enabling businesses to continuously improve logistics performance and cost efficiency. - White-Label Branding and Customization:
Comprehensive branding capabilities including branded tracking pages, customized email templates, branded return portals, and white-label customer communications maintaining consistent brand experience throughout the shipping journey. Platform enables complete brand control over customer touchpoints while providing professional presentation and enhanced customer loyalty.
Value Proposition
Sendcloud delivers exceptional value by transforming complex European shipping operations into streamlined, automated processes that reduce operational overhead, improve customer satisfaction, and enable scalable growth through intelligent logistics optimization and comprehensive carrier management without requiring extensive shipping expertise.
Business Impact:
Dramatic Operational Efficiency and Time Savings:
Organizations achieve up to 7 minutes time savings per parcel through automated workflows, bulk processing, and intelligent shipping rules. European businesses report significant productivity improvements through streamlined operations, reduced manual tasks, and automated decision-making enabling staff to focus on growth activities rather than routine shipping administration while maintaining professional service quality.
Significant Cost Optimization and Carrier Savings:
Platform enables businesses to access pre-negotiated carrier rates and optimize shipping costs through intelligent carrier selection and rate comparison. Companies achieve substantial cost reductions through automated carrier optimization, bulk shipping discounts, and strategic shipping decisions while maintaining service quality and delivery performance across diverse European markets.
Enhanced Customer Experience and Satisfaction:
Comprehensive tracking, proactive communication, and flexible delivery options significantly improve customer satisfaction and retention. Businesses report up to 55% reduction in customer service inquiries through proactive tracking updates, professional branded communications, and self-service capabilities enabling superior customer experience while reducing support overhead and improving brand reputation.
Scalable Growth Enablement and Market Expansion:
Platform enables businesses to scale shipping operations efficiently across European markets without proportional increases in operational complexity or staffing requirements. Companies achieve sustainable growth through automated processes, multi-carrier flexibility, and comprehensive international capabilities supporting expansion across diverse European markets while maintaining operational efficiency.
ROI & Cost Savings:
Immediate Operational Benefits:
Organizations typically achieve positive ROI within 30-60 days through time savings, automated processes, and carrier cost optimization. Platform provides substantial value through operational efficiency, reduced staffing costs, and improved shipping economics enabling businesses to redirect resources toward growth initiatives while maintaining professional logistics operations and customer satisfaction.
Hidden Efficiency Gains:
Businesses eliminate costs associated with manual shipping processes, carrier management complexity, customer service overhead, and operational inefficiencies while gaining competitive advantages through professional delivery experiences and operational excellence. Organizations reduce administrative burden while improving customer satisfaction and operational scalability.
Strategic Investment Value:
Comprehensive shipping platform provides long-term value through continuous feature development, expanding carrier network, and proven business impact ensuring sustainable competitive advantages and operational excellence through professional logistics automation supporting business growth and market expansion across European markets.
AI & Technology Deep Dive
Sendcloud utilizes advanced automation technology and intelligent systems specifically optimized for European e-commerce shipping, multi-carrier management, and logistics optimization while maintaining security, reliability, and scalability standards across diverse business environments and operational requirements.
- Intelligent Shipping Automation:
Advanced rule-based automation providing intelligent carrier selection, automated shipping decisions, bulk processing capabilities, and predictive shipping optimization enabling superior operational efficiency and cost control through data-driven automation and intelligent decision-making across diverse shipping scenarios and business requirements. - Cloud-Native European Platform:
Scalable, secure infrastructure supporting European shipping operations with comprehensive carrier integration capabilities, real-time data synchronization, and reliable performance ensuring platform stability across varying business sizes and shipping volume while providing consistent user experience and operational excellence with European data sovereignty. - Comprehensive Carrier Integration Architecture:
Robust connectivity with 160+ carriers, shipping platforms, and logistics systems enabling seamless data exchange, workflow automation, and operational efficiency while maintaining data integrity and supporting comprehensive shipping operations across diverse carrier ecosystems and European regulatory requirements. - Advanced Analytics and Shipping Intelligence:
Comprehensive data collection and analysis platform providing shipping insights, carrier performance metrics, cost optimization recommendations, and strategic guidance through sophisticated reporting and visualization enabling data-driven shipping decisions and continuous optimization throughout business development and logistics management.
User Experience
Sendcloud prioritizes intuitive design and European e-commerce focused functionality, transforming complex multi-carrier shipping management into streamlined, efficient experiences that encourage adoption across all skill levels while maintaining comprehensive capabilities and professional presentation standards.
Unified Shipping Dashboard:
Modern, centralized interface providing comprehensive shipping management, carrier comparison, order processing, and performance analytics through intuitive design optimized for European e-commerce operations. System provides real-time notifications, bulk processing capabilities, and contextual shipping information enabling efficient logistics management while maintaining clear organization and easy navigation across diverse carrier relationships.
Seamless E-commerce Integration Experience:
One-click connection with major European e-commerce platforms enabling automatic order import, synchronized inventory management, and streamlined fulfillment processes. Platform provides native integration experiences eliminating technical barriers while ensuring consistent data flow and operational efficiency across multiple sales channels and carrier relationships.
Intelligent Automation Interface:
Intuitive shipping rule builder with drag-and-drop workflow creation, pre-configured templates, and intelligent suggestions making complex shipping automation accessible to non-technical users. System provides performance insights, automation effectiveness tracking, and continuous optimization recommendations enabling users to maximize shipping efficiency while maintaining service quality and cost control.
Mobile and Remote Access:
Complete platform functionality accessible through mobile devices enabling shipping management, order processing, and customer communication from anywhere. System maintains consistent functionality across devices supporting flexible work arrangements and immediate response capabilities for urgent shipping requirements and customer service needs.
Security & Compliance Details
Sendcloud implements comprehensive security and compliance measures specifically designed for protecting European customer data, shipping information, and business operations while maintaining regulatory compliance across diverse European markets and international shipping requirements.
European Security and Compliance Framework:
- ISO 27001:2013 Certification and Data Protection:
Comprehensive security validation with advanced encryption for all data transmission and storage, multi-factor authentication, and detailed audit logging ensuring complete protection of sensitive shipping data and business information across all platform interactions and logistics operations while meeting European security standards - GDPR Compliance and European Privacy Standards:
Full GDPR compliance with automated consent management, data retention controls, privacy notice automation, and comprehensive data protection ensuring regulatory adherence across European markets while supporting global privacy requirements and customer rights management throughout shipping and logistics operations - European Data Hosting and Infrastructure:
Secure cloud hosting with European data centers in Frankfurt, Germany ensuring data sovereignty and compliance with European privacy regulations. Platform provides 99.9% uptime guarantee, automated encrypted backups, and comprehensive monitoring supporting business continuity across European shipping operations
Shipping-Specific Security Controls:
- Customer and Shipment Data Protection:
Advanced privacy protection for all shipping data, customer addresses, tracking information, and business logistics with granular access controls ensuring confidential information management while enabling professional shipping operations and carrier coordination across European markets - Carrier Integration Security:
Secure connectivity with multiple carriers, shipping platforms, and logistics systems with comprehensive authentication and encryption ensuring protected data flow while enabling seamless workflow automation and multi-carrier shipping integration - International Shipping Compliance:
Comprehensive customs data protection, regulatory compliance management, and secure international shipping processes ensuring protected cross-border operations while maintaining compliance with diverse European and international shipping regulations and privacy requirements
Pricing & Packages
Pricing Plans (European Focus)
| Plan | Price (Monthly EUR) | Price (Annual EUR) | Label Limit | Key Features | Best For |
|---|---|---|---|---|---|
| Free | €0 | €0 | Unlimited | Pre-negotiated rates, 2 integrations, basic tracking, manual returns | Testing and very small volumes |
| Lite | €33 | €26 | 400/month | 5 rules, 3 users, carrier contracts, branded tracking, phone support | Small businesses |
| Growth | €89 | €71 | 1,000/month | Unlimited integrations, SMS tracking, Pack & Go, priority support | Growing operations |
| Premium | €195 | €155 | 10,000/month | Returns portal, unlimited rules, white-label branding, shipping analytics | Established businesses |
| Pro | €799 | €679 | 30,000/month | Cross-border partnerships, dynamic checkout, dedicated CSM, marketplace API | Large-scale operations |
Per-Label Processing Fees
| Plan | Label Fee (EUR) | Overage Fee (EUR) | Annual Savings |
|---|---|---|---|
| Lite | €0.11 (€0.10 annual) | €0.15 | 9% discount |
| Growth | €0.10 (€0.09 annual) | €0.15 | 10% discount |
| Premium | €0.09 (€0.08 annual) | €0.15 | 11% discount |
| Pro | €0.08 (€0.07 annual) | €0.15 | 12.5% discount |
Carrier and Service Options
| Service Type | Availability | Key Features | Best For |
|---|---|---|---|
| Sendcloud Rates | All plans | Pre-negotiated carrier rates, no contracts required | Businesses without carrier agreements |
| Own Carrier Contracts | Paid plans | Upload existing contracts, use negotiated rates | Businesses with existing relationships |
| Service Point Delivery | All plans | 40,000+ pickup locations across Europe | Flexible customer delivery |
| International Shipping | All plans | Automated customs, duty calculations, global reach | Cross-border commerce |
- Key Terms:
Free plan available with basic features and Sendcloud rates. Annual billing provides significant discounts (20-25% savings). All plans include unlimited shipping labels within monthly limits. Setup assistance and training included. European data hosting and GDPR compliance standard across all plans.
Implementation & Onboarding
Comprehensive European Onboarding Support:
Customer success assistance including platform training, European shipping guidance, carrier optimization consultation, and ongoing strategic support ensuring successful adoption and maximum operational value realization throughout shipping transformation and continued platform utilization across European markets.
Rapid Value Realization:
Streamlined implementation methodology enables most European businesses to achieve operational shipping improvements within 1-2 weeks including platform setup, automation activation, and performance enhancement providing immediate shipping capabilities while supporting progressive optimization throughout business growth and European market expansion.
| Phase | Timeline | Activities |
|---|---|---|
| Initial Setup and Integration | Days 1-3 | Account creation, e-commerce platform connection, carrier activation, basic configuration |
| Automation Configuration | Days 4-10 | Shipping rules setup, carrier preferences, workflow automation, label template configuration |
| Team Training and Testing | Days 11-14 | Staff training, process testing, automation validation, performance monitoring |
| Advanced Feature Deployment | Days 15-21 | Returns portal setup, branded communications, advanced analytics, customer experience optimization |
| Ongoing Optimization | Continuous | Performance monitoring, rule refinement, carrier optimization, strategic enhancement |
Support & Resources
Customer Support:
Channels:
- 24/7 Live Chat Support: Round-the-clock assistance through platform with knowledgeable European support specialists
- Email and Ticket Support: Comprehensive multilingual help desk with detailed guidance for technical and operational questions
- Phone Support: Direct access to support specialists for complex shipping and integration guidance
- Knowledge Base and Help Center: Extensive documentation in multiple languages including tutorials, best practices, and troubleshooting guides
- Video Training and Webinars: Step-by-step training content covering platform features and European shipping strategies
- Community Forums: User community for peer learning, best practices sharing, and collaborative problem-solving
- Dedicated Customer Success Management: Personal account managers for higher-tier customers providing strategic consultation
- Implementation Support: Specialized onboarding assistance and platform configuration guidance for new European customers
Hours:
Comprehensive support coverage during European business hours with extended availability; multilingual self-service resources available continuously; regular educational content and training sessions; responsive assistance during peak e-commerce seasons including Black Friday and holiday periods.
Responsiveness:
Highly responsive support system with live chat assistance typically available within minutes, comprehensive multilingual knowledge base enabling immediate problem resolution, and consistent user praise for helpful, knowledgeable European support staff providing both technical assistance and shipping optimization guidance supporting platform utilization and business growth across diverse European markets.
Learning Resources:
| Category | Key Offerings |
|---|---|
| Comprehensive European Shipping Education | European shipping best practices, multi-carrier optimization, international shipping guidance, and e-commerce fulfillment resources. Features expert-led content, European market insights, and strategic frameworks for optimizing shipping operations and scaling growth across diverse European markets. |
| Implementation & Strategic Consultation | Customer success support including onboarding, carrier optimization guidance, automation strategy development, and European market expansion planning. Includes hands-on training, best practices consultation, and ongoing strategic support for shipping transformation and growth. |
| European E-commerce Community & Networking | Active community of European e-commerce professionals for collaborative learning, success story sharing, optimization techniques, and peer networking. Includes country-specific groups, expert-led sessions, and collaborative problem-solving. |
| Dedicated Customer Success Management | Personalized relationship management (for Premium & Pro customers) with strategic guidance, performance optimization, and proactive support. Includes business reviews, shipping strategy optimization, European market guidance, and continuous improvement. |
| Multilingual Training & Certification Programs | Ongoing educational programs including webinars, masterclasses, shipping workshops, and certification programs in multiple European languages. Resources include expert training, practical implementation guidance, and advanced optimization techniques for continuous improvement and career development. |
Customer Insights
Sendcloud serves diverse European e-commerce communities with strong concentration among growing online retailers, multi-channel merchants, and businesses seeking professional shipping capabilities without traditional logistics complexity or extensive carrier management requirements.
- User Demographics:
Predominantly European e-commerce business owners, operations managers, and fulfillment coordinators aged 25-50 at online retail companies, including fashion brands, electronics retailers, home goods businesses, and consumer product companies requiring scalable shipping with emphasis on automation efficiency, customer satisfaction, and operational cost control rather than complex logistics implementation or extensive carrier negotiations. - Usage Patterns:
Highly engaged user base with progressive platform sophistication through feature adoption, frequent utilization of automation capabilities, extensive use of multi-carrier integration, and continuous improvement in shipping efficiency supporting business development and customer satisfaction enhancement throughout platform engagement and European market expansion. - Success Metrics:
Strong customer satisfaction with documented efficiency improvements including 7 minutes time savings per parcel, proven automation success with comprehensive workflow optimization, successful business scaling without platform migration requirements, and positive user feedback demonstrating significant operational impact and shipping excellence across various European e-commerce industries. - Professional Feedback:
Users consistently praise exceptional European focus, powerful automation capabilities, outstanding carrier integration, and proven business impact while requesting enhanced reporting features, expanded carrier options in specific regions, and additional advanced features for specialized European shipping requirements and unique business workflows.
Real-World Applications
- European Multi-Channel E-commerce Operations:
Online retailers utilize comprehensive shipping automation, multi-carrier integration, and branded customer communications supporting operational efficiency, cost optimization, and customer satisfaction while maintaining professional presentation and systematic shipping delivery across diverse European markets and customer segments. - Cross-Border European Commerce:
Growing businesses implement international shipping capabilities, automated customs processing, and localized delivery options supporting market expansion, regulatory compliance, and customer experience excellence while leveraging professional shipping capabilities and intelligent automation throughout European and global market development. - Fashion and Lifestyle Brand Fulfillment:
Fashion retailers leverage automated shipping workflows, returns management portal, and branded customer experience supporting brand consistency, customer retention, and operational scalability while managing seasonal fluctuations and diverse product categories through professional shipping automation and comprehensive logistics support. - Subscription and Recurring Delivery Services:
Subscription businesses utilize automated shipping rules, recurring shipment processing, and customer communication automation supporting subscriber satisfaction, operational efficiency, and business scalability while managing complex recurring logistics requirements through professional automation and systematic delivery management.
Competitive Positioning
| Feature | Sendcloud | ShipStation | Easyship | ShippingEasy |
|---|---|---|---|---|
| European Specialization | Excellent (EU-focused, regional carriers) | Fair (primarily US-focused) | Good (global platform) | Poor (US-centric) |
| Multi-Carrier Integration | Excellent (160+ carriers, EU focus) | Excellent (150+ global carriers) | Good (250+ carriers) | Good (major carriers) |
| Automation Capabilities | Excellent (advanced rules, 7min savings) | Excellent (comprehensive automation) | Good (basic automation) | Good (workflow automation) |
| Returns Management | Excellent (self-service portal, automation) | Limited (basic returns) | Good (return solutions) | Limited (basic features) |
| European Compliance | Excellent (GDPR, EU data hosting) | Fair (basic compliance) | Good (global compliance) | Poor (US-focused) |
| Pricing Accessibility | Good (free tier, transparent pricing) | Fair (subscription-based) | Good (pay-per-use) | Excellent (free tier) |
| Customer Support Quality | Excellent (EU expertise, multilingual) | Good (comprehensive support) | Good (global support) | Good (US support) |
| Platform Integration | Excellent (100+ EU platforms) | Excellent (major platforms) | Good (standard integrations) | Good (popular platforms) |
Sendcloud differentiates through superior European specialization, exceptional multi-carrier integration with regional focus, outstanding automation capabilities, comprehensive returns management, excellent European compliance standards, and proven results specifically for European markets while maintaining competitive pricing and excellent multilingual support positioning it as the leading choice for European e-commerce businesses seeking professional shipping excellence and sustainable growth support.
Strengths & Limitations
| Strengths | Limitations |
|---|---|
| Exceptional European focus with deep integration of regional carriers (PostNL, DPD, GLS) and European-specific features | Primary focus on European markets may limit effectiveness for businesses shipping primarily outside Europe |
| Comprehensive multi-carrier platform with 160+ carriers accessible through single interface reducing complexity significantly | Label processing fees can accumulate for high-volume businesses potentially increasing operational costs |
| Outstanding automation capabilities saving up to 7 minutes per parcel through intelligent workflows and bulk processing | Learning curve for advanced features and shipping rule configuration may require time investment for optimal utilization |
| Strong returns management with self-service portal and automated processing reducing customer service workload dramatically | Some users report occasional carrier integration issues during peak seasons potentially affecting operations |
| Excellent customer support with European expertise and multilingual assistance providing strategic guidance and implementation support | Pricing structure may be expensive for very small businesses compared to simple shipping solutions |
| Proven results with documented efficiency improvements and customer satisfaction enhancement across diverse European e-commerce businesses | Advanced customization options may be limited compared to enterprise-level logistics platforms requiring specific workflow modifications |
Final Assessment
Best Fit For:
European e-commerce businesses seeking comprehensive multi-carrier shipping solutions, online retailers requiring automation and operational efficiency, growing brands wanting professional shipping and returns management, businesses expanding across European markets, companies prioritizing customer experience and branded communications, and organizations seeking to optimize shipping costs while maintaining service quality without complex carrier negotiations or extensive logistics expertise.
Summary Verdict:
Sendcloud successfully addresses critical European e-commerce shipping challenges by combining comprehensive multi-carrier integration with advanced automation and customer experience features specifically designed for European markets. The platform delivers exceptional value through proven operational efficiency improvements, significant time savings, and customer satisfaction enhancement while maintaining user-friendly approach that positions it as the leading solution for European businesses seeking shipping excellence and sustainable growth support.
Sendcloud transforms shipping operations from complex operational burden to strategic competitive advantage, enabling European e-commerce businesses to scale efficiently while maintaining exceptional customer experience, operational efficiency, and cost optimization through intelligent automation and expert European consultation supporting sustainable competitive advantage and logistics excellence.
Fun Fact:
Sendcloud was founded in 2012 when a group of Dutch entrepreneurs realized most European e-commerce businesses were managing shipping like blindfolded conductors trying to coordinate seventeen orchestras all playing different songs: technically possible, but destined for chaos and confused customers whose packages took scenic tours through random European capitals. Too many store owners faced the “how do I ship to twelve countries with eight carriers without losing my mind” problem, or relied on strategies that looked more like food fights than logistics. The founders knew there had to be a better way than forcing every entrepreneur to master international shipping just to send a package. Today, Sendcloud has automated millions of shipments across Europe, proving that the most powerful innovation is making logistics work together, so customers simply get their orders without a cross-continental adventure.
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