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Content Management

When AI Finally Learned to Read Your Support Team’s Mind: Capacity’s Revolutionary Approach to Knowledge Management

Capacity is an AI-powered support automation platform that uses advanced natural language processing and machine learning to answer questions, automate repetitive support functions, and create intelligent solutions for complex business challenges. The platform combines conversational AI with comprehensive knowledge management to deflect up to 90% of customer inquiries while empowering employees with instant access to organizational knowledge.
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